100% Bonus up to 200£/€/$ + 100 free spins
The Play Frank Casino was founded in 2014 and is now run by EveryMatrix NV Casinos. The site was formerly owned by Trusted Media International. EveryMatrix is a fairly large company and has many other brands under its roof. Some examples are Caribic, Spinson, Yako, Jetbull, Wild Slots, and SlotBank casinos. Almost all of these websites use the same design and software. The only exception is Playfrank: Because it belonged to a different company in the past, it has a very different and original design. At first glance, it resembles Casumo Casino. The website, encoded using HTML5, has a fairly colorful look. On the left is a menu that can be personalized, bonus campaigns are at the top, and a list of popular games can be seen at the bottom.
Unfortunately, there is not a native mobile app for Play Frank Casino. However, since HTML5 is used, you can view the mobile version of the website on all devices (Android, iOS, Windows Phone, etc.). This experience is quite satisfactory, and there is no difference in terms of performance, and features, from the desktop version. Most of the game collection works seamlessly on mobile devices. The website can be displayed in 5 different languages, English, German, Finnish, Norwegian, and Dutch. The accepted currencies are Euro, British sterling, Norwegian kroner, Swedish kronor, and USD. Playfrank’s game collection is quite extensive and offers dozens of different options for each category.
Play Frank Casino Bonuses and Promotions
We will review the bonus offers of the website in two parts: For new members and current members. The welcome package for new members is quite extensive and consists of three separate sections. These are:
- Welcome Bonus: This is a 100% match bonus. The money you deposit for the first time doubles. The upper limit of the offer is 200 Euros. For example, if you deposit 200 Euros, your account is credited for another 200 Euros as a gift. You also get 100 free spins. But you cannot get all of them at once. 20 free spins are defined to your account every day for 5 days. You can also use these rights only in Starburst slot machine.
- Welcome Bonus: This bonus comes into play when you make the second deposit. This is a match bonus too, but the rate is 50%. The upper limit is 100 Euro. For example, if you deposit 200 Euros, you will get another 100 Euros as a gift. You also get 50 free spins you can use in the Starburst game again.
- Welcome Bonus: This bonus comes becomes active when you make a third deposit. The rate is 100%, but the upper limit is still 100 Euro. In addition, there are an additional 50 free spins available to use in the Starburst game.
With this sign-up bonus, it is possible to earn 400 Euros and 200 free spins in total. General terms and conditions are as follows:
- You must be a new member.
- You must deposit at least 20 Euros. You should use a method other than Neteller and Skrill to make the deposit.
- You have to complete a wagering requirement of x35 to be able to withdraw the money bonus. So to be able to withdraw the € 400, you must bet a total of € 14,000 first.
- If you make a profit by using the free spins you receive, you can withdraw it to your bank account. But the wagering requirement for this is x40. So you have to bet forty times the winnings you get first.
- You must use your free spins within 24 hours after they are defined to your account.
- Not all games are equal while calculating the wagering requirement. Video slot bets count as %100, and classic slot bets count as %50. Bets placed on other types of games are not considered.
- If you want to withdraw the gift money, you must fulfill the wagering requirement within 7 days of becoming a member. Otherwise, your bonus will be deleted.
To tell the truth, these are pretty heavy conditions, and it is nearly impossible to gain an advantage. It is even possible to say that this is borderline misleading advertising. Wagering requirement multipliers are too high, and it will not be possible for many players to fulfill them within 7 days.
Currently, there are three promotions available for existing members:
Drill to Win: This is a weekly challenge. It is only available for the Book of Dead slot machine, and you earn free spinning rights according to your deposit amounts. If we show them as a list:
- If you pay 20 Euros, you get 20 free spins.
- If you deposit 50 Euros, you get 30 free spins.
- If you pay 100 Euros, you earn 50 free spins.
Once again, you can only use these rights in the Book of Dead game. Unfortunately, if you earn a winning while using these free spins, you will be asked to fulfill a wagering requirement of x40 in 7 days to be able to withdraw. Otherwise, your earnings will be deleted. So it is possible to say that this campaign has no meaning.
Weekly Reward: Every week, all members receive a 50% match bonus. So all the money you have deposited that week is matched by half. Unfortunately, this is a dysfunctional promotion too because you have to fulfill the following conditions:
- You should deposit at least three times that week.
- You must deposit a minimum of 20 Euros for each payment.
- You must complete the wagering requirement of x35 within 7 days to be able to withdraw the bonus money you have earned.
Loyalty Rewards: Longtime members are awarded extra bonuses and free spins. The scope of these gifts is personally determined according to your membership status.
In general, almost all Play Frank Casino bonuses are misleading and dysfunctional.
Play Frank Casino Games Collection
Play Frank Casino works with multiple game suppliers. On the website, you can find games from the following companies: Microgaming, NYX Interactive, Play’n GO, Betsoft, and Endorphina. You can also play Netent slots at Playfrank. The range of games is satisfying, and more than 200 casino games are offered in different categories. Especially the Playfrank slots collection is extremely rich. We recommend you to start with Wolf Cub, Sweet 27, Copy Cats, Scruffy Duck, Fairytale Legends, and Warlords slot machines. If you like jackpot slots; Bell of Fortune, Speed Cash, Gunslinger and King Cashalot will be good choices. For those who love table games, we recommend French Roulette, Blackjack Professional Series, TXS Holdem, and Vegas Downtown games.
Play Frank Casino also offers a Live Casino option. A total of 55 different games can be played under this category. It is possible to play almost all table and card games live. This service is provided by Evolution Gaming and the image quality, as well as the number of games, is satisfactory. You can find a live game at any time you like.
Payment and Withdrawal Methods You Can Use
You can use the following methods to deposit and withdraw money: Credit Cards (VISA / Mastercard), bank tellers, Skrill, Neteller, Paysafecard, Trustly, GiroPay, and Zimpler. Unfortunately, there is no information on the website in terms of commission rates applied. However, the processing times and limits are as follows:
|Withdrawal Method||Withdrawal Time|
|E-wallet Services||1 day|
|Credit Cards||Max. 3 days|
|Bank Tellers||5 days minimum, 7 days maximum|
|Weekly Withdrawal Limit||10.000 EURO|
Deposit processing times are instant. If you experience a problem, you can contact customer support at firstname.lastname@example.org, email@example.com. It is also possible to access customer services through the live chat feature via the website. Unfortunately, there is no phone support.
Licensing & Security
Play Frank Casino was using a special license called “CyberSlots” in the first years and it was not possible to say that it was reliable. After the acquisition by EveryMatrix NV Casinos, this problem was solved. Playfrank now uses Malta Gambling Authority and Antillephone N.V. licenses. These are trustworthy licensors and especially known for their ability to quickly resolve player complaints. The website also protects your financial information with SSL. Players from almost every country are accepted, but if you live in one of these countries, you will not able to join Playfrank: Australia, Bulgaria, Czech Republic, Denmark, Estonia, France, Greece, Hungary, Ireland, Spain, Turkey, Italy, Poland, Portugal, Romania, Slovakia, Slovakia, Slovakia , Slovenia, Ukraine, and United States.
Play Frank Casino is a quality casino slots and worth a try because of its extensive game variety. Unfortunately, some bonus campaigns are misleading and this problem needs to be solved.